Disney's Frozen will not reopen when Broadway returns. The production played its final performance on March 11, 2020 at the St. James Theater having played 825 performances and 26 previews.
Frozen opened on Broadway on March 22, 2018 and was nominated for 3 Tony Awards that year. Frozen’s North American tour will resume performances at a date TBD. Productions in Australia, the UK, Japan and Germany are scheduled to open by next year. Closing the Broadway production now allows future productions of Frozen to re-purpose its costumes and scenic elements, reducing cost and waste.
"In the summer of 2013 when Frozen began its road to Broadway two things were unimaginable: that we'd soon have five productions world wide, and a global pandemic would so alter the world economy that running three Disney shows on Broadway would become untenable," said Thomas Schumacher, President & Producer Disney Theatrical Productions. "The extraordinary contribution of Broadway's original company plus those who have joined more recently cannot be overstated. Frozen, like all shows, is wholly dependent on those who create and perform them but this was an uncommonly close and talented group and they’ll be missed. Finally, I have to acknowledge our incredible audiences; night after night, the fans showed us how much they loved this show and we look forward to seeing them at Frozen around the world."
Prior to Broadway shutting down, the production starred Ciara Renée as Elsa, McKenzie Kurtz as Anna, Ryan McCartan as Hans, Ryan Redmond as Olaf, Noah J. Ricketts as Kristoff, Robert Creighton as The Duke of Weselton, Kevin Del Aguila as Oaken and Andrew Pirozzi and Adam Jepsen, who alternate in the role of Sven.
In a cast of over 40, Frozen also featured Alicia Albright, Kate Bailey, Tracee Beazer, Keely Beirne, Wendi Bergamini, Claire Camp, Spencer Clark, Michael Fatica, Cajai Fellows Johnson, Ashley Elizabeth Hale, Charissa Hogeland, Donald Jones, Jr., Nina Lafarga, Austin Lesch, Ellen Marlow, Robin Masella, Adam Perry, Jeff Pew, Tyrone L. Robinson, Julius Anthony Rubio, Anthony Sagaria, Ann Sanders, Brian Steven Shaw, Jacob Smith, Jake David Smith, Bronwyn Tarboton, Harris M. Turner, and Charlie Williams.
Guests holding tickets for Frozen who purchased via Ticketmaster will be refunded automatically within 30 days. Those guests who purchased through other channels should return to their original point of purchase for more information on refunds.